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Register a new Cause
All the information about registering a new cause on Whydonate.
What does it cost to use Whydonate?
Whydonate is free and charges 0% platform fees, no sign-up fees and no monthly costs. Whydonate is therefore the most affordable donation platform. Whydonate's payment provider charges a fee for payment processing. These costs are passed on to the recipient of the donations and are as follows: 1.9% + € 0.25 per donation. These are the average costs for payment processing of all available payment methods. To continue to offer the Whydonate platform for free, the donor is asked for a voluntary t
When will the donations be paid out?
The donations are paid out every month. You will receive the donations that you have received around the 15th of the following month. The exact moment that the donations are credited to your account depends on your bank and whether or not the 15th falls into a weekend.
Do I have to pay taxes on the donations received?
In most cases, receiving donations is tax-free, but in some cases you have to pay taxes on the donations received. The amount and the relationship with the donor are matters that determine whether you should pay tax on your donation or not. Short summary of the website of the tax authorities: “Did you receive a donation in 2018? Or will you soon receive a donation? Then do a donation tax declaration if: you received the gift from your parent (s) and this is higher than € 5.304 you received th
What happens if I don't reach my target amount?
We will always pay you all the donations you have received. Even if you don’t reach your target amount. We, of course, hope you do reach your goal!
How do I register a new cause?
At Whydonate it is easy to register a charity and receive donations. It does not matter whether it is a private cause or a non-profit organization. You start by registering your cause on Whydonate. If you have completed all the steps, your page will be displayed directly on Whydonate and you can receive donations. This is possible via multiple payment methods. All donations are paid out monthly on the IBAN you specified. Click on the button below to add your cause.
Is Whydonate a reliable platform?
Yes, it is! With us everything is well organized. More than 1200 organizations, including some of the largest wel known charities, have already registered with Whydonate and have successfully received donations. For example, all the money from the donations comes in on a special third-party account and the entire administration is always checked by a registered accountant. He also ensures that everything is submitted to the tax authorities. The donations are kept strictly separate from all other
How do I know for sure that I will receive all donations?
All donations come in on a special third-party account and are kept strictly separate from all other cash flows. A registered accountant has control over this. He also ensures that everything is properly registered with the tax authorities. Every month the donations are paid directly from the third-party account on which they come in to the goals for which they are intended.
Is it possible to make my fundraiser temporarily invisible?
Yes, that is possible. You decide when your page is Visible or not. To make your page invisible, log in to your Account and go to the Dashboard page. Click the Fundraiser tab and switch the Visible button. Your page will not be visible (anymore) until you activate it again.
I can not find my created Fundraising page. How is that possible?
Your fundraiser page may not be visible in the Whydonate search results as soon as you create the page. To avoid clutter on the platform, only pages that have collected €25.- or more in donations appear in the search results. This is to provide serious campaigns more attention and a greater chance of success. To receive your initial donations, you can share your fundraiser page on social media or directly via URL. As your campaign gains popularity, Whydonate may also choose to promote your page
What information do I receive from my donors?
It is nice to know who donated to your action. That gives you the change to thank the donors for their donation and, if you like, keep them up to date with all kinds of facts regarding the action. That is why Whydonate likes to share this information with you, with the exception of the payment details. The following information from the donors is passed on by Whydonate: Name Emailaddress Payment method Amount URL page Period Time This data can easily be filtered and exported as
What type of cause can be registered?
As long as it concerns delivering a positive social contribution, all charities can register with us. It does not matter whether you are a private person or an organization. It is also not mandatory to have an ANBI registration, CBF quality mark or Chamber of Commerce registration. On the Whydonate platform, however, it is indicated for each cause which person or organization is behind which action. More about this can be found in the Terms and conditions(https://www.whydonate.eu/algemene-voor
Where can I find and download an overview of all donors?
Whydonate offers an extensive dashboard where you can find all your donors in one overview. With the dashboard you can easily filter by date, text and number of results. By clicking on the 'Download' button you will receive the selected data as a CVS file. Whydonate dashboard overview
Add an update to a fundraiser
It is possible to add updates to your Whydonate page. This way you can keep all visitors of the page informed of the progress of your fundraiser. The update can consist of text, images and video. By clicking on the update tab you can immediately create a new update. Follow these steps to add an update:
Does Whydonate operate in my country?
With Whydonate, you can accept donations from anywhere in the world, with a wide range of national and international payment methods. Donations can be made only in Euros. To receive donations, you need to have an IBAN. Also, your fundraiser should be created in one of the SEPA (Single Euro Payments Area) countries. The SEPA countries are: Åland Islands, Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, German
Edit donation form fundraiser
Once you have created your first fundraiser, Whydonate will choose 4 standard amounts on the donation form. In addition, there is the option to donate once, monthly and annually. You can adjust these amounts and donate options as follows: Go to your fundraising page on Whydonate. Click on the 'Edit donation form' icon at the top right of the page. Choose the different donation options and enter the amounts. You can also choose not to show pre-selected amounts, but only an open input field
How do I create a donation payment request?
Offer the easiest and fastest payment method by sharing a payment request. Set an amount in advance that the donor can pay. As soon as the donor clicks on the payment request, he will be forwarded directly to the payment page where the payment method can be selected. The donation is done within a couple of clicks. Create payment request Go to the relevant fundraising page. Click the 'Share' button. Select the 3rd option 'Payment request'. Determine the amount that the donor has
How do I adjust the branding of my fundraisers?
Replace the Whydonate branding with that of your organization. Click on 'Preview' at the bottom of the screen to check out the changes. The adjusted branding is applied to all your fundraisers, and even the fundraisers that are connected to yours. Login to Whydonate. Click the 'Custom branding' icon. Adjust logo, colors, font and card and b
How do I create a QR code that links to my fundraiser?
The QR code allows you to link directly to your fundraiser, donation form or payment request. Every phone now has a QR code scanner in the camera, which makes typing long URLs unnecessary. Use the QR codes on screens and printed matter and link directly to the desired page of your fundraiser. Create QR code Go to the fundraising page. Click on the 'Share' button. Select which part of your fundraising page you want to share. You can choose from: the fundraising page itself, the dona
Translate fundraising campaign into English, Spanish and German.
It is possible to add your fundraiser in multiple languages. Currently, this is possible in English, Dutch, Spanish and German. If your language is not listed, choose English and enter your own language after all. The general components of Whydonate appear in English, but your content in your own language. As soon as you create a new fundraiser, it will be created in the language Whydonate is currently set to. So pay attention to this when creating the fundraiser. You can change the language
Turning connected (team) fundraisers on and off
Turning connected (team) fundraising on and off In addition to a standard fundraiser, you can also create an umbrella team or event fundraiser. This means that others can link their own fundraiser to the team or event fundraiser. The donations from the linked fundraisers are all added together to the team or event fundraiser. You can turn this feature on or off on any fundraising page. Turning connected fundraisers on and off Go to the fundraiser of which you want to change the setting
How do I edit the email messages?
From the Whydonate platform, automatic emails are sent to donors and people who have created a fundraiser for you. You can add text to these automatic emails yourself and adjust the design. You do this as follows: Add text to email Login to your Whydonate account. Click on the branding icon at the top right of the screen. Click on the 'E
Change email settings
Whydonate sends automated messages to notify you of activities within your account. For example, you will receive an email as soon as you receive a donation or message. You can turn such emails on and off. You do this as follows: Adjust email settings Login to your Whydonate Account. Click on 'Email settings'. Select the emails you want to disable and click 'Save'. !(https://storage.crisp.chat/users/helpdesk/website/254092d985444400/schermafbeeld