Register | Whydonate Helpdesk

What does it cost to use Whydonate?
Whydonate is free and charges 0% platform fees, no sign-up fees and no monthly costs. Whydonate is therefore the most affordable donation platform. Whydonate's payment provider charges a fee for payment processing. These costs are passed on to the recipient of the donations and are as follows: 1.9% + € 0.25 per donation. These are the average costs for payment processing of all available payment methods. To continue to offer the Whydonate platform for free, the donor is asked for a voluntarVery popular
When will the donations be paid out?
The donations are automatically paid out on the first working day of the month. You can also have the donations paid out immediately. You will find this option on the balance page after logging into your account. The payouts are made by Online Payment Platform. Depending on your bank, it can take up to 2 business days longer for the money to arrive. Users can simply Create A Fundraiser and immediately start receiving their donations. Meanwhile, users have to verify their bank account and identiVery popular
Do I have to pay taxes on the donations received?
In most cases, receiving donations is tax-free, but there are cases you have to pay taxes on the donations received. The amount and the relationship with the donor are matters that determine whether you should pay tax on your donation or not. Every country has different tax laws. So contact the tax authorities of your country to have more clarity. According to Dutch Tax Rules - If you receive multiple donations in 1 year, then you do not have to add these donations together if you receive themVery popular
How can I register a new goal?
On WhyDonate, it is easy to register a cause and receive donations. It does not matter whether it is a private or organisational goal. You start by registering your cause on WhyDonate. After completing all the steps, your fundraising page will appear directly on WhyDonate, and you can receive donations. Click on the link below to add your goal.Popular
Does Whydonate operate in my country?
With Whydonate, you can accept donations from all over the world, with a wide variety of national and international payment methods. Donations are always paid in Euros. To receive donations, you must have a Euro IBAN. This IBAN must be registered in one of the SEPA countries (Single Euro Payments Area). The SEPA countries are: Åland Islands, Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, GiPopular
What kind of goals can be registered?
WhyDonate supports fundraisers with a social character that do not conflict with the law or general norms and values. It is not allowed to use offensive or sexually-oriented content, obscene content, unlawful or legally prohibited content, copyrighted material or aggressive, discriminatory, hateful or misleading language on the WhyDonate website. Both individuals and organisations can register on WhyDonate. It is not mandatory to have an ANBI registration, CBF quality mark or Chamber of CommercSome readers
What currency does Whydonate accept? Can I edit the currency in my fundraiser?
Whydonate only supports Euro's (€) for donations. There is no option to edit the currency in the fundraisers yet. When making a donation you can use every currency that your payment method supports.Few readers
Bank Account & Identity Verification At Online Payment Platform (OPP)
Why do I need to register with Online Payment Platform? Online Payment Platform (OPP) takes care of incoming payments (donations) and pays them out to you. To get the donations paid out, you need to verify some data with Online Payment Platform. You do this from your WhyDonate account. OPP is supervised by The Dutch Bank (DNB) and has a license to offer this payment service. Due to legislation, they have an obligation to register and monitor the recipients of funds. Without successful veriFew readers