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Information about fundraiser options on Whydonate.
What happens if I don't collect my donation target amount?
We will always pay you all the donations you have received, even if you don’t reach your target amount. We, of course, hope and help you to reach your goal!
Is it possible to make my fundraiser temporarily invisible?
Yes, it is possible to make a fundraiser temporary invisible. You decide when your campaign is Visible or not. To make your campaign invisible, Log in to your Account Go to the Dashboard page. Click the Campaign tab Switch the Visible button. Your campaign will not be visible (anymore) until you enable it again.
Why can't I find my fundraiser in the search results?
Your fundraiser page may not be visible in the Whydonate search results as soon as you create the page. To avoid clutter on the platform, only pages that have collected €25.- or more in donations appear in the search results. This is to provide serious campaigns more attention and a greater chance of success. To receive your initial donations, you can share your fundraiser page on social media or directly via URL. As your campaign gains popularity, Whydonate may also choose to promote your page
Add an update to a fundraiser
It is possible to add updates to your Whydonate page. This way you can keep all visitors of the page informed about the progress of your fundraiser. The update can consist of text, images and video. By clicking on the update tab, you can immediately create a new update. Follow these steps to add an update: Login and go to your dashboard. Click on the 'Fundraiser' tab followed by the 'Edit' icon. Click on the 'Updates' tab from your fundraiser, yo
Edit donation form fundraiser
Once you have created your first fundraiser, Whydonate will choose 4 standard amounts on the donation form. In addition, there is the option to donate once, monthly and annually. You can adjust these amounts and donate options as follows: Go to your fundraising page on Whydonate. Click on the 'Edit donation form' icon at the top right of the page. Choose the different donation options and enter the amounts. You can also choose not to show pre-selected amounts, but only an open input fi
Translate fundraising campaign into Dutch, Spanish, English, German and French.
It is possible to add your fundraiser in multiple languages. Currently, this is possible in English, Dutch, Spanish, German and French. If your language is not listed, choose English and enter your own language after all. The general components of Whydonate appear in English, but your content in your own language. As soon as you create a new fundraiser, it will be created in the language Whydonate is currently set to. So pay attention to this when creating the fundraiser. You can change the l
How do I create a donation payment request?
Offer the easiest and fastest payment method by sharing a payment request. Set an amount in advance that the donor can pay. As soon as the donor clicks on the payment request, he will be forwarded directly to the payment page where the payment method can be selected. The donation is done within a couple of clicks. Create payment request Go to the relevant fundraising page. Click the 'Share' button. Select the 3rd option 'Payment request'. Determine the amount that the donor has
How do I create a QR code that links to my fundraiser?
The QR code allows you to link directly to your fundraiser, donation form or payment request. Every phone now has a QR code scanner in the camera, which makes typing long URLs unnecessary. Use the QR codes on screens and printed matter and link directly to the desired page of your fundraiser. Create QR code Go to the fundraising page. Click on the 'Share' button. Select which part of your fundraising page you want to share. You can choose from: the fundraising page itself, the dona
Can I delete a fundraiser?
Yes. We allow our customers to delete a fundraiser from their account. But they can only delete it if there are no transactions and no connected fundraisers. Log in to your account and go to My Fundraiser. Click on the Campaign you like to delete, once you delete it your fundraiser will not be visible anymore.