Question 1

What does it cost to use Whydonate?

Accepted Answer

Whydonate is free and charges 0% platform fees, no sign-up fees and no monthly costs. Whydonate is therefore the most affordable donation platform.

Whydonate's payment provider charges a fee for payment processing. These costs are passed on to the recipient of the donations and are as follows: 1.9% + € 0.25 per donation. These are the average costs for payment processing of all available payment methods.

To continue to offer the Whydonate platform for free, the donor is asked for a voluntary tip. This tip also ensures that we can continue to maintain, secure and improve the platform.

If you prefer not to show a tip option to the donor, you can also remove it from the donation form.

Question 2

When will the donations be paid out?

Accepted Answer

The donations are paid out every month. You will receive the donations that you have received around the 15th of the following month. The exact moment that the donations are credited to your account depends on your bank and whether or not the 15th falls into a weekend.

|| Example: Donations made in April will be paid by Whydonate around the 15th of May. | Tip: On the ‘Balance’ in your account you can see exactly what amount of donations you can expect each month.

Question 3

Do I have to pay taxes on the donations received?

Accepted Answer

In most cases, receiving donations is tax-free, but in some cases you have to pay taxes on the donations received. The amount and the relationship with the donor are matters that determine whether you should pay tax on your donation or not.

Short summary of the website of the tax authorities:

“Did you receive a donation in 2018? Or will you soon receive a donation? Then do a donation tax declaration if:

you received the gift from your parent (s) and this is higher than € 5.304 you received the donation from someone else and it is higher than € 2.122

Do you receive multiple donations in 1 year? Then you do not have to add these donations together if you receive them from different people.

There are 2 exceptions to this rule. Add the donations together if:

the donors or the recipients are partners Do you want to know when donors or recipients are partners? Then go to the Partners page. the donors are your parents, even if they are divorced

If the total amount exceeds € 2,122 (or € 5,304 for a donation from your parents), you must declare donation tax. "

| Tip: Do you doubt whether you should pay tax on the donations received? Then contact the tax authorities.

Question 4

What happens if I don't reach my target amount?

Accepted Answer

We will always pay you all the donations you have received. Even if you don’t reach your target amount. We, of course, hope you do reach your goal!

Question 5

How do I register a new cause?

Accepted Answer

At Whydonate it is easy to register a charity and receive donations. It does not matter whether it is a private cause or a non-profit organization. You start by registering your cause on Whydonate. If you have completed all the steps, your page will be displayed directly on Whydonate and you can receive donations. This is possible via multiple payment methods. All donations are paid out monthly on the IBAN you specified. Click on the button below to add your cause.

|| Add a new Cause

Question 6

Is Whydonate a reliable platform?

Accepted Answer

Yes, it is! With us everything is well organized. More than 1200 organizations, including some of the largest wel known charities, have already registered with Whydonate and have successfully received donations. For example, all the money from the donations comes in on a special third-party account and the entire administration is always checked by a registered accountant. He also ensures that everything is submitted to the tax authorities. The donations are kept strictly separate from all other cash flows within our organization. Every month the donations are paid directly from the third-party account. This ensures that no donations are lost and that you receive all donations.

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