Question 1

What does it cost to use Whydonate?

Accepted Answer

Whydonate is free and charges 0% platform fees, no sign-up fees and no monthly costs. Whydonate is therefore the most affordable donation platform.

Whydonate's payment provider charges a fee for payment processing. These costs are passed on to the recipient of the donations and are as follows: 1.9% + € 0.25 per donation. These are the average costs for payment processing of all available payment methods.

To continue to offer the Whydonate platform for free, the donor is asked for a voluntary tip. This tip also ensures that we can continue to maintain, secure and improve the platform.

If you prefer not to show a tip option to the donor, you can also remove it from the donation form.

Question 2

When will the donations be paid out?

Accepted Answer

The donations are paid every month. You will receive the donations around the 15th of the first following month. The exact moment the donations are credited to your account depends on your bank and whether the 15th falls on a weekend, for example. Some banks do not make payments on weekends. In order for the payment to take place, you need to add your IBAN to the account.

|| Example: Donations made in August will be paid out around September 15th. These will then be credited to your account no later than September 19. | Tip: You can see exactly what amount still needs to be paid out on the 'Balance' in your account.

Question 3

Do I have to pay taxes on the donations received?

Accepted Answer

In most cases, receiving donations is tax-free, but in some cases you have to pay taxes on the donations received. The amount and the relationship with the donor are matters that determine whether you should pay tax on your donation or not.

Short summary of the website of the tax authorities:

“Did you receive a donation in 2018? Or will you soon receive a donation? Then do a donation tax declaration if:

you received the gift from your parent (s) and this is higher than € 5.304 you received the donation from someone else and it is higher than € 2.122

Do you receive multiple donations in 1 year? Then you do not have to add these donations together if you receive them from different people.

There are 2 exceptions to this rule. Add the donations together if:

the donors or the recipients are partners Do you want to know when donors or recipients are partners? Then go to the Partners page. the donors are your parents, even if they are divorced

If the total amount exceeds € 2,122 (or € 5,304 for a donation from your parents), you must declare donation tax. "

| Tip: Do you doubt whether you should pay tax on the donations received? Then contact the tax authorities.

Question 4

What happens if I don't collect my donation target amount?

Accepted Answer

We will always pay you all the donations you have received, even if you don’t reach your target amount. We, of course, hope and help you to reach your goal!

Question 5

How do I register?

Accepted Answer

At Whydonate it is easy to register and start receiving donations. It does not matter whether it is a private cause or a non-profit organization. You start by registering your cause on Whydonate. If you have completed all the steps, your page will be displayed directly on Whydonate and you can receive donations. This is possible via multiple payment methods. All donations are paid out monthly on the IBAN you specified. Click on the button below to register and add your cause.

|| Register and add a new Cause

Question 6

Is Whydonate a reliable platform?

Accepted Answer

Yes, it is! Thousands of charities (including reputable foundations) and private individuals use Whydonate and receive monthly donations. For example, all money from the donations ends up in a special third-party bank account and the entire administration is always checked by a registered accountant. He also ensures that everything is submitted to the tax authorities. The donations are kept strictly separate from all other cash flows within our organization. Each month, the donations are paid directly from the third-party account. This way you can be sure that no donations will be lost and that you will receive all donations. That makes Whydonate a reliable donation platform that you can use with confidence.

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