Question 1

What does it cost to use Whydonate?

Accepted Answer

Whydonate is free and charges 0% platform fees, no sign-up fees and no monthly costs. Whydonate is therefore the most affordable donation platform.

Whydonate's payment provider charges a fee for payment processing. These costs are passed on to the recipient of the donations and are as follows: 1.9% + € 0.25 per donation. These are the average costs for payment processing of all available payment methods.
To continue to offer the Whydonate platform for free, the donor is asked for a voluntary tip.
If you prefer not to show a tip option to the donor, you can also remove it from the donation form.

Question 2

When will the donations be paid out?

Accepted Answer

The donations are paid every month. You will receive the donations around the 15th of the first following month.

Some banks do not make payments on weekends. It depends on your bank and whether the 15th falls on a weekend. You must have a valid IBAN to the account in order to receive donations.
Example: Donations made in August will be paid out around September 15th. These will then be credited to your account no later than September 19.

| Tip: You can see exactly what amount still needs to be paid out on the 'Balance' in your account. || Emergency fundraisers in Ukraine can request an instant payout through customer service.

Question 3

Do I have to pay taxes on the donations received?

Accepted Answer

In most cases, receiving donations is tax-free, but there are cases you have to pay taxes on the donations received. The amount and the relationship with the donor are matters that determine whether you should pay tax on your donation or not. Every country has different tax laws. So contact the tax authorities of your country to have more clarity. According to Dutch Tax Rules - If you receive multiple donations in 1 year, then you do not have to add these donations together if you receive them from different people.

There are 2 exceptions to this rule. Add the donations together if:

The donors or the recipients are partners
The donors are your parents, even if they are divorced

Find out if the donors or recipients are partners? Then go to the Partners page.

| Tip: Do you have doubt whether you should pay tax on the donations received? Then contact the tax authorities.

Question 4

What happens if I don't collect my donation target amount?

Accepted Answer

We will always pay you all the donations you have received, even if you don’t reach your target amount. We, of course, hope and help you to reach your goal!

Question 5

How do I register?

Accepted Answer

At Whydonate, it is easy to register and start receiving donations. It does not matter whether the fundraiser is for a private cause or a non-profit organisation, you can start by registering your cause on Whydonate.

Click Login
Click Register
Add your details You can also click on — Start Fundraiser and it will direct you to register. If you have completed all the steps, your page will be displayed directly on Whydonate and you can receive donations. All donations are paid out monthly on the IBAN you specified. Click on the button below to register and add your cause.

|| Register and add a new Cause

Question 6

Is Whydonate a reliable platform?

Accepted Answer

Yes, it is! Thousands of charities (including reputable foundations) and private individuals use Whydonate and receive monthly donations. For example, all money from the donations ends up in a special third-party bank account and the entire administration is always checked by a registered accountant. He also ensures that everything is submitted to the tax authorities. The donations are kept strictly separate from all other cash flows within our organization. Each month, the donations are paid directly from the third-party account. This way you can be sure that no donations will be lost and that you will receive all donations. That makes Whydonate a reliable donation platform that you can use with confidence.

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